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already did
19227 - Contribution date 12/2/2019 and still not on shipping list
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Good day all,
I am unable to see my IG number in any of the shipment lists, could you please check out IG 20507 (BK 16363960) for me please.
Many thanks from Wales,
Ieu
Hello!
Contribution id 8534
I’m listed in spreadsheet with “sent” orders (https://powerdata19-my.sharepoint.com/:x:/g/personal/ndekli_screeneo_com/Ec7wcDBslupLsv3gJ17o7-cBvivTG1TP7MJSJGf2z2Nk3Q?e=NcVgi5) for quite a long time (few months now I guess), but the last status update on backerkit shows me that address has been locked, but order has not been shipped.It also says that it’s last updated at November.
How can I get tracking number (if available) or get some status updates? I haven’t received any notifications neither from backerkit nor from any postal services
Thanks!
P.S. couldn’t create post in individual status updates as the topic is closed
Hi @IvoG or @PhilipsNono
My ID is in List 3 - rows 2790 and 3790. However, I am yet to receive any email from Backerkit on the shipment of my PicoPix Max. My address is still locked on Backerkit as well. Kindly please advise on the status and date of shipment. I have provided screenshots here for you to refer to.
Thanks in advance.
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@philipsnono Hello, my ID in list 3 both row 2803 and 3932, but backerkit still showing address locked. please advise the correct status.
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Which link did you use, as I cannot find your IGG ID in the current file
Also, could you please provide me with your backerkit ID if you have it, or your actual name as you backed this campaign with?
I am using the same file: https://powerdata19-my.sharepoint.com/:x:/g/personal/ndekli_screeneo_com/Ec7wcDBslupLsv3gJ17o7-cBuG6tcuJ7x9WZckY5dQBC2g?e=6uWrxN
my backerkit ID is 15583719
Name: YUAN YANG
THX
I can see 16904 twice on the List 3.
Yes, I could see that also after a couple of refreshes. Once I confirmed the backer to be on the list indeed, it became an individual status update request.
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Hi. My trackingnumber from DHL hasn’t been updated since more than a week and therefore I’m still waiting for my projector even though it’s been supposed to be in Germany already.
I could have picked it up from the warehouse 5 times already.
Where can I get an update about my shipping?
Thanks
I’ve never seen a reply about shipping of my order. Where is the definitive place to get that information?
I’m sorry, I have a Contribution ID on the Shipment list that you updated on May 13.
It has been two weeks since my ID was posted, but Backerkit has not contacted me.
Could you please check if something is wrong?
My Contribution ID is 8770.
Contribution ID
17985
where is my item?
My Contribution ID is 21205
I live in Israel. I can find anything on Israel shipping or estimated arrival. Can someone help me out here?
Thank you!
Hi guys, ref 21099 support request ID for help via email at support@screeneo.com.
Can you please update to my friend Dan as he’s been waiting for 3 weeks to get clarity on the status of his PPM order. Money has been debited from his account yet nobody seems to be able to locate his contribution or provide an explanation as to why his projector has not shipped. Contribution ID 17341. So far he’s being bounced between Philips and Indiegogo.
I’m writing on behalf of Dan and he’s super busy.
Please find out what is going on and update Dan ASAP.
Thanks guys
Regards
Matt
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What do you mean, nobody is able to locate his contribution? That there is no record of his contribution on indiegogo?
If he’s just not received anything, that’s to be expected if the number 21099 is the Indiegogo contributor number, must be one of the very last ones.
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