This company brings me so much frustration. Over a month ago I informed Philips team that they sent the goods to the wrong address. I was told that a new unit would be sent to the right address. After waiting for quite a long time (again) I noticed that the address provided to DHL is still the old and wrong one. I informed the team of that as well and after knocking in every door possible finally received a response: the problem was being dealt with. Unless it wasn’t. The projector (if it really exists, I actually now doubt it) was delievered to the wrong address. SECOND TIME. @Philips_Support_N ignores my PMs and I don’t really know what to do. I’m tired of waiting and want my case handled ASAP or my money back. Also ASAP. Not in another month.
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