Backer 696 here, Like a few others my PicoPix Max is now projecting nothing. I am updated to the latest firmware (updated to 1.1.0). Before the projection death I did a factory reset because it was freezing and unresponsive, and eventually stopped projecting. It is not a power issue, red when charging (using manufactured supplied power supply), blue in use etc. When I power on there is no Philips logo, there is no light coming from the lens, I can hear the fan initially, then it ramps up, then ramps down. I have tried plugging in my laptop to the projector, with hdmi, and played a video, I can hear the audio coming out of the projector. When I pick the projector up I can hear the focus motor adjusting. I have not dropped my projector and the projector is actually really lightly used I got busy with life so I haven’t have a chance to make use of it. I can’t really tell you if the problem got progressively worse, I just made sure the projector powered on and projected then I packed it away till last week when I noticed the freezing. I went through the troubleshooting guide , and my situation did not change. [Troubleshooting: Projector won't power on / no picture display / shuts down soon after starting]
I’m thinking this is not a software related issue, much like the gentleman that experienced the same issue, no projection but was able to hear audio through airplay. Any guidance on how to move forward would be much appreciated.