Okay, after 5 minute of scanning the logs I can confirm something is indeed triggering the “home” action due to a key press. Whether it’s because of faulty hardware (touchpad or remote), or another software is triggering it, is not known. But at least I can see the clear reason why it’s happening.
I’ll keep you all updated on a solution.
@Philips_Support_P this problem occurs even if I remove the battery from the remote.
Strange thing is that if I keep a finger in the trackpad I don’t have any problem (but this is not very convenient). I also have no problem when I use external source via hdmi or usb-c
Great info, so seems it could be the touchpad.
Not sure It’ll help much but I did not had the issue before I updated the PPM to the latest firmware. Before that I used it for a little while, navigating through the apps, testing a few of the pre-installed ones, played with the config and never had the issue.
After the update (it’s also at that time that I paired the remote so may be related to that too), the “back to home” issue appeared for those same apps of even when navigating through the config menu.
Fingers crossed for a fix to be found 
If it’s possible to downgrade, I’m ok to try it in order to identify if the 0,25 version is the source of my problem.
That seems likely, maybe the sensitivity is turned up too high. Is the touchpad controller performing calibration everytime it’s powered on or is this only performed in the factory?
Maybe it’s just the edge of the touchpad that is too sensitive, try to move the button definition away from the edge in that case, reducing the active area somewhat.
Question to those having the issue, is the PPM connected to a tripod or anything else using the tripod mount?
If so, could you test the return to home behavior when not attached to anything but just resting on a flat surface?
I’m thinking that perhaps the unit is being subjected to bodily stress due to the torquing of the tripod mount screw, causing the touchpad to feel touch when there is none. That would explain why …
An option to disable the touchpad as an input method could be added perhaps which would solve this issue.
This!
I never use the touchpad, and I don’t have the issue in topic, but I triggered the home action on the touchpad an annoying number of times.
@IvoGrijt
No matter if it’s mounted or not on the tripod the problem happens shortly after switching on the ppm.
Maybe the touchpad can be disabled automatically when the remote is connected via bluetooth. That would be comfortable and you still could use the ppm when you didn‘t take the remote with you or lost it.
Could you do one more test:
adb logcat | grep 'action :com.gaea'
And then observe the touchpad keypress actions. Every time you get bumped to home screen, you should see the home action activating:
02-20 14:04:57.726 407 485 W WindowManager: action :com.gaea.home down : true
02-20 14:04:57.894 407 485 W WindowManager: action :com.gaea.home down : false
Can you confirm?
Hello @Philips_Support_P. I confirm that every time it sends me to the home screen , I have the ‘com.gae.home’ message in the log. I have even several messages for one error. (During the test I removed the battery from the remote)
02-20 21:36:41.970 418 494 W WindowManager: action :com.gaea.home down : true
02-20 21:36:41.983 418 494 W WindowManager: action :com.gaea.home down : false
02-20 21:36:42.633 418 494 W WindowManager: action :com.gaea.home down : true
02-20 21:36:42.706 418 494 W WindowManager: action :com.gaea.home down : false
02-20 21:36:42.859 418 494 W WindowManager: action :com.gaea.home down : true
02-20 21:36:42.866 418 494 W WindowManager: action :com.gaea.home down : false
02-20 21:39:23.064 418 494 W WindowManager: action :com.gaea.home down : true
02-20 21:39:23.074 418 494 W WindowManager: action :com.gaea.home down : false
02-20 21:39:23.229 418 494 W WindowManager: action :com.gaea.home down : true
02-20 21:39:23.236 418 494 W WindowManager: action :com.gaea.home down : false
02-20 21:39:24.068 418 494 W WindowManager: action :com.gaea.home down : true
02-20 21:39:24.074 418 494 W WindowManager: action :com.gaea.home down : false
02-20 21:39:24.165 418 494 W WindowManager: action :com.gaea.home down : true
02-20 21:39:24.172 418 494 W WindowManager: action :com.gaea.home down : false
02-20 21:39:24.311 418 494 W WindowManager: action :com.gaea.home down : true
02-20 21:39:24.314 418 494 W WindowManager: action :com.gaea.home down : false
02-20 21:39:53.786 418 494 W WindowManager: action :com.gaea.home down : true
02-20 21:39:53.792 418 494 W WindowManager: action :com.gaea.home down : false
02-20 21:40:10.793 418 494 W WindowManager: action :com.gaea.home down : true
02-20 21:40:10.799 418 494 W WindowManager: action :com.gaea.home down : false
02-20 21:40:33.893 418 494 W WindowManager: action :com.gaea.home down : true
02-20 21:40:33.898 418 494 W WindowManager: action :com.gaea.home down : false
02-20 21:41:06.074 418 494 W WindowManager: action :com.gaea.home down : true
02-20 21:41:06.080 418 494 W WindowManager: action :com.gaea.home down : false
02-20 21:41:46.893 418 494 W WindowManager: action :com.gaea.home down : true
02-20 21:41:46.900 418 494 W WindowManager: action :com.gaea.home down : false
02-20 21:41:47.318 418 494 W WindowManager: action :com.gaea.home down : true
02-20 21:41:47.323 418 494 W WindowManager: action :com.gaea.home down : false
02-20 21:41:47.464 418 494 W WindowManager: action :com.gaea.home down : true
02-20 21:41:47.468 418 494 W WindowManager: action :com.gaea.home down : false
02-20 21:41:47.881 418 494 W WindowManager: action :com.gaea.home down : true
02-20 21:41:47.886 418 494 W WindowManager: action :com.gaea.home down : false
Thanks for confirming. The quick fix will be to disable the home button via software. I’ll make sure this goes into the next update.
Ok nice, what I don’t really understand is that I have no problem with external source…
We don’t know what is triggering this action: is it a software bug, or is the touchpad really defective and triggering a physical home-button-press? If external source never has this problem, it’s likely a software bug. Otherwise a physically triggered home-button-press would bump you out of HDMI and back into Android.
It’s some really short “presses” (5ms or so). Maybe that should be filtered out as well?
@Thibaut_Sauvage and others – can you please tell me if you have HDMI or USB-C plugged in when this issue happens??
Hello,
I am encountering issue with PPM where Netflix App minimises on its own without doing anything. This is kinda annoying as I need to maximise it again to full window using either the touchpad or the connected mouse via USB. I noticed that there is no pattern to this. Most of the time, I experience it very often and with one lucky days about 1-2 times on one movie.
Anyone has the same issue and how do you fix it?
Dont worry we have a new app coming in the new update.