Shipping to Singapore

:flushed: i see my backerkit in list 3 finally!

Has anyone from List 3 gotten any indication when their devices would arrive?

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What is the highest contribution ID for Singapore in this list, for people whoā€™s IDs are included can answer. I am way behind 18xxx. But just being curious.

Yayy!! I also finally see my ID 1558XXXX in the latest listā€¦ but it will still probably take at least another month to arrive

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No, I see my ID on the list, and it is supposed to ship on 10 May, but today is 11 May and still no notifications e-mail.

The work shipped may have a different meaning that what we expect. Does Philip mean shipped as being sent to the freight forwarder or does it mean shipped as sent on the plane and on its way?

Very different expectations and make Phillip seem as though they are washing their hands on product delivery to the end customer if the definition is the earlier.

Is what has been communicated, the flight was booked for the 10th of May. The units have been with the forwarder for days now.

The fact that you donā€™t have a tracking label in your mailbox is due to the fact that until the forwarder sends the list of tracking labels of every unit on the flight (after the flight actually took off with the units) to them, Philips Projection canā€™t import it into Backerkit which sends out the notification mails.

@IvoGrijt @Philips_Support_N

IvoG, thanks. I know you (and the rest of the freelance mods) are trying your best to reply. I am just waiting for the good folks from Philips Projection to respond.

BTW, there is an error in my details for the BackerID
Contribution # 11894
Backed on 24 Sep 19
BackerID #15587328

To my SG friends, anyone with higher backid or contribution# but has already recieved your ppm? Just for reference and comparison. TBH, i have half a mind to buy another (cheaper, more portable, just as functional) projector to use now rather than to wait for ppm. The ppm was probably ahead of itā€™s time when launched in Aug/Sep 19, but having to wait 10 months for it, there are many more models which are just as good and capable.

Can you share which others youā€™re considering? I am interested to know too. Thanks.

I think there are good projectors from Xiaomi Youth projector and Wemax Long Throw projector which are in the same price range. The other are Anker Nebula and Xigimi Mogo Pro. These are all in production.

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Thanks. I havenā€™t heard of the Xiaomi and Wemax. Iā€™ll check them out.

Saw this in the other post. Hopefully good news for the rest still waiting.

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List 3 is updated with shipment to Singapore.

My backerkit number is finally in the list since Iā€™m one of those who contributed towards the end of the campaign.

Contribution ID:
16710

Contribution Date:
October 14, 2019

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Edwin, congrats. Hope you dont mind if i use your contribution ID as reference to highlight my case. I truly do not understand how they work.

@IvoGrijt @Philips_Support_N

Based on Edwin contribution ID, I am quite sure I have backed before him. If so, I should also be in List 3 (as pointed out by @IvoGrijt in one of his reply). Perhaps you can explain why I (and I assume some others) have been overlooked - even within the same country or region? What is the basis of assigning the ppm to the backers?

@Philips_Support_N same case with meā€¦i am from Singapore and my Indiegogo contribution id is 16629ā€¦however I am not on the list while 16710 from Singapore is on the listā€¦can you please let me know why?

@Alexbird_Chong No worries. I understand that all of us are frustrated with the prolong delays and the added challenges faced by Philips given this current COVID-19 situation causing further delays and all of us have been cooped up at home for more than a month now. We definitely hope to receive our set for some entertainment during this extended Circuit Breaker period.

Based on what I can see here, itā€™s probably some issues during the consolidation of the contribution and backerkit ID mapping to the contributors since they are from different platforms.

Maybe @Philips_Support_N can advise on the consolidation gap.

P.S: Iā€™m trying to be objective here and hope all of us can resolve the issues amiably.

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Congrats Edwin and thanks for sharing your detailsā€¦hopefully they can add Alex and me to the new list as wellā€¦but if you do receive it before me, please share your first impressionsā€¦

Sure.

Hi, how do I know whatā€™s my backerkit number?

Hi Kenneth, welcome to the forum! :wave:t4:

Please check this link: How to find your Backerkit ID

Looks like Philips just sent an update. they are now tracking back using IGG Contribution ID.
My ID is in the next batchā€¦

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Thank you