Hi @IvoGrijt and @Philips_Support_N
Any update? Its now four days since we got the tracking numbers. They are still not live!
Hi @IvoGrijt and @Philips_Support_N
Any update? Its now four days since we got the tracking numbers. They are still not live!
Hi @JonHoff ā¦ Just checked, and finally live!!! Putting the Champaign on ice for the celebration!!!
Thanks @IvoGrijt, @Philips_Support_N and @Philips_Support_Nā¦ Fingers crossed they get here! Appreciate your help
Hi @IvoGrijt, @Philips_Support_N and @Philips_Support_Nā¦ its now 5 business days since the tracking number went live. It appears that DHL has still not collected same from the forwader.
Is there anything further we can do? I hope its not a case of the forwarder simply sending details to DHL without actually arranging for the goods to be collected!
Thanks!
Hi @JonHoff,
I was just thinking the same thingā¦ @IvoGrijt @Philips_Support_N and @Philips_Support_N. Surely it shouldnāt take this long from the tracking number issue to the collection of the goods- Unless, as you have mentioned, the tracking numbers were raised without the goods being arranged???
Very Frustratingā¦ These ongoing delaysā¦
Yes, they first raise the tracking number with DHL, and then they pass over the goods in the next few days that follow. They promised @Philips_Support_N that this would happen latest by tomorrow.
I hope it does. Itās incredible how slow they are at everything.
Keep @Philips_Support_T on copy also
Thanks Steve! Appreciate your reply.
Hi @IvoGrijt @Philips_Support_N, @Philips_Support_N and @Philips_Support_T
Nothing updated on Saturdayā¦ Still waiting at the forwarder to be picked up by DHL. Please could you try get an update from the forwarder?
Thanks!
Hi @Zane_Jones and @ctguyā¦ PPM finally arrived today. Very happy with it!
DSTV Now doesnāt work out of the box because the PPM doesnāt have Google Play Services. However, you can download a Kodi Add-on that works beautifully. Just need a DSTV username and password
@JonHoff Awesome! It finally arrived! Thanks for the tip. I have a tiny smartvu android TV box attached and it works great. Hope you have many happy viewing hours ahead!
@ctguy - can the Smartvu box make use of the internal HDD? If Iām going away Iād want to download Netflix shows to the HDD
@JonHoff Unfortunately not. It operates as an independent source. Although the smartvu has internal storage, it cannot download for offline viewing as android TV does not support it.