Shipping to Switzerland

It arrived yesterday and we’re super happy with it! Worth the wait! Thanks a lot :slightly_smiling_face:

1 Like

@IvoGrijt ZWEIMWST
However, on this Thursday (04.06.2020) I received a paper bill from DHL by post for MwSt., which I have already paid.
CHF 37.15
Contribution ID 6895
Thank you.

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Also here: 34.00 CHF payed to DHL
Backerkit ID: 15584957
#ZWEIMWST

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@IvoGrijt ZWEIMWST

So, to get back to you, I received a letter with an invoice for the VAT. The amount due is 37.15 CHF, which I have paid. Could you take care of the reimbursement please ?

Thank you !

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I’ll put together a list of all ZWEIMWST posts / backers by Wednesday June 10th and will pass that on to PhilipsNono for reimbursement.

4 Likes

Hi IvoG, thanks, same here
Contribution ID
933

DHL wants to charge CHF 37.15, already paid via Backerkit €32.26 (on Nov 29, 2019)

Thanks!

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I’m pretty sure you’ll get more posts/backers.
I received my projector last Friday, and as some already mentioned, it usually takes DHL about 2 weeks to send the bill by mail.

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Hello Ivo G
ZWEIMWST
I paid the DHL Invoice today. 37.10 CHF
Contribution ID 3478
Thanks Ivo for the List.

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ZWEIMWST
Hello Ivo G
I paid the DHL Invoice today: 37.10 CHF
Contribution ID: 12954
Backerkit ID:15591314
Thanks for setting me on the reimbursement list!

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Hi @IvoGrijt, can you please also check how will we know if money has been reimbursed? Ideally, we would get an E-mail from Philips with confirmation.

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Hi @IvoGrijt,

ZWEIMWST (final)
I was now able to pay DHL for both contributions:

  • ContributionId #256 (via the SMS - 34.10.- CHF)
  • ContributionId #319 (via paper bill - 37.10.- CHF)

You can request the refund for both of them.

Thanks again,
Mattia

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Hello IvoG,
I paid also CHF 34.00 at DHL even after paying the very same amount in EUR at Backerkit.
Contribution ID:11118
Thanks for adding me on the reimbursement list!
#ZWEIMWST

1 Like

Another one, ZWEIMWST

Contribution 1694
Backerkit ID 15593989
Order ID 11583113

Amount paid CHF 37.10

Clearly, everyone seems to be getting their mwst invoices, so there’s an item for the debriefing.

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The forwarder put the wrong INCOTERM on the package, saying the duty was unpaid when in fact it already was. So yes, something for the evaluation phase indeed.

2 Likes

Hi,

The link received in SMS was not working.
Now I received a bill of CHF 37.15, which I just paied.

1 Like

ZWEIMWST

FURIUS NO ANSWER
FURIEUX AUCUNE REPONSE

Indigo ID : 9512
Order : #11684492
DHL – 2630213294

ZWEIMWST

1 Like

ZWEIMWST

Contribution ID 3661
Amount paid CHF 37.10

I also received the texts, tried to pay online and couldn’t and have now received an invoice in the post, which I paid. Please refund.

1 Like

ZWEIMWST

The link didn‘t work anymore and I received the bill for the VAT from DHL, which I just paid now.

37.15

Backerkit-ID: 15590894
Contribution-ID: 6940

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Hello,
Despite the fact that I already paid on backer kit, as indicated, I tried paying online again but the link does not work anymore and I cannot pay it anymore… I received a letter asking now for 37.15 CHF.
What should I do now? This is getting crazy…

How can this be sorted quickly?
Thanks in advance,
Eric

You pay it to DHL, we refund you what you paid us via Backerkit.