Hi,
As I said I tried the cord solution, reset to factory and autofocus 15 times to ceiling and wall and no solution. More ideas? Will be solved in next update or return the product and send replacement?
Please, I need a solution!
Thanks
Hi @toniface @Sapa77 and others,
thanks for being patient. We have a new firmware version V1.2.6 which contains a possible fix to this issue.
Could you please:
- Follow the INFO: How to do offline software update? guide
- For step 1, please download this V1.2.6 file instead. Continue with the rest of the steps as given in the guide.
Please let us know if this solves the problem. Weāll then release it to everyone.
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Hi,
The problem stillā¦ You can see in the letters of this pictures (Zoom in)
Please, do you have any idea or you have to replace the projectorā¦ 
Thanks!
Hi,
I did the update right now, and after automatic reboot + 10 minutes, the image stays good, not good as before but in some way acceptable. (from before the update to now, always with the charger plugged).
This evening and/or tomorrow, I will do some tests (see one or two movies on the wall 
) one on battery and the second one plugged to charger) and give you feedback for Monday.
Thanks
Salvo
P.S just for notifying you, since this update I see a welcome app, select language show only English. Also, the āselect time zoneā menu in the same app doesnāt work. But itās probably because itās a beta firmware.
@toniface could you please try to do a factory reset also, after updating? It seems to be a different issue than what the others are experiencing in this thread. From the picture it looks like the actuator which transforms the DLP from 540p to 1080p is malfunctioning.
@Sapa77 thatās reassuring. The welcome app is EasySetup beta, youāre right itās still in testing and doesnāt fully work yet. You should be able to simply uninstall it.
Same problem here!
Image gets blurry and kind of doubleā¦
Just thought the projector was dying for me. Did appear after watching Ć Netflix movieā¦
Then when I did turn off auto keystone, picture got back ok again for a whileā¦
Now itās back again! Didnāt do a Factory reset, byt guess That will be the next stepā¦
(However I think I did a factory reset after last update and this problem appeared after some movie watching, USB power connected to the projector.)
Ok reset had it working for 5 minuters, then the behaviour returns!
Removed the poweradapter and then it returned to normal directlyā¦
Did insert the poweradapter again and image is still normal! But I expect it to fail againā¦
(DidnĀ“t experience this before the update)
So is charging now causing this issue, while using it?
was there a possibility to turn of charging while running on the external power adapter?
Hi,
For me, the problem looks solved. 
I tested ~4h, seeing a movie with the charger and another one without.
No more blurred for me.
If I can help do more tests or need more info from me, I am happy to help.
Salvo
P.S. @PhilipsEngineering , Iām curious; if it is possible can you give more info on what was the problems?
Dear Sirs,
I did factory reset after updating and the problem stills. What can I do? Itās a long time watching with bad qualityā¦
Please, I need a solution.
Thanks!
Libre de virus. www.avast.com
Missatge de Prashant via Philips Projection <postmaster@community.philipsprojection.com> del dia dl., 12 dāabr. 2021 a les 9:37: