Contrary to what the WiFi alliance says, most devices actually prefer the 2.4 GHz network when both have the same name, because it’s faster to find and connect and the range is longer. But it suffers from terrible interference in most locations.
To force your devices to the 5GHz network, use separate names.
Thanks, I live in a house on 3 floors (and very thick walls!), it seems that 2.4Ghz has better penetration and indeed my devices all decided to prefer the 2.4Ghz.
I found the option in my router to give 2 different names, incidentally my ppm is right above the router, one floor below, so the 5Ghz signal is strong. I still have to thest how it behaves with bluetooth.
I’d say ideal conditions as far as temperature and humidity goes - we’re going into winter here in NZ. There’s nothing blocking the fans as well and plenty of space around projector.
Something isn’t right as the battery seems to be draining quicker than usual too, although not by much. The projector had 60 mins battery left on normal brightness so timed this and It actually lasted around 45mins. This was just on home screen and didn’t play any media. I know this will be an approximation but worth mentioning.
The update went well and downloaded/installed first time but thinking maybe I could save the update file onto a USB and try installing it manually offline? Maybe something went wrong during the update process?
Appreciate your help thanks
Phone and ppm on 5ghz network, every Bluetooth off (remote, phone, audio straight from ppm) audio stutters with every app I use when chrome casting…
Video plays smoothly so it’s not a bandwidth problem.
What brand of bluetooth speaker or headphones are you using? from my experience it’s not just the wifi band, for example so far my Sony speakers don’t suffer any stutter or interference and I haven’t read anyone else having problems with Sony yet, both speakers and headphones, that’s not saying other speakers that do stutter are at fault, but more to do with the ppm being less compatible for what ever reason that needs to be looked in to and not just stop at blaming 2.4ghz, because so far the problems are not completely solved and if these other speakers all work fine with other devices over different frequencies then it’s the ppm that is still the issue
@ScouseKiwi if you don’t have a lot of apps and content, I highly suggest a factory reset. It seems something is draining the battery power and driving up the CPU temperature too. You should get at least around 2 hr on Normal mode. Alternatively, if you know an Android task manager you could install to monitor, if any background app is using a lot of battery power.
Could you try with Bluetooth turned off, do you still hear stuttering from the internal speakers? I feel it has to do with unstable Chromecast. Which device are you casting from?
I wasn’t running that many apps and checked the storage to see if anything was taking up too much space but everything looked normal. Also disconnected from Bluetooth speaker. I’ve since done a factory reset but no improvement. I’ll look into some sort of task manager and report back.
Thanks
It’s a Voombox, but I just discovered that audio stutters even when not using the bluetooth speaker, so also from the PPM speaker itself.
It’s a Samsung Galaxy Note 9, with latest updates (Android 10).
I tried disabling all the peripheral devices bluetooth (as mentioned, Remote, Speakers and even phone Bluetooth), but I haven’t tried turning it down from the PPM itself, will check that later.
I remember I was able only once to watch that very same show with Chromecast without stutter, I am not 100% sure but I think it was before last firmware update (so I was on 1.0.27).
Additional note: on my phone the play window of the video I am trying to see has a “cast” icon on it, if I tap on it it lets me chose the device to cast to. The phone says the video is being casted, but nothing happens on the ppm. I tell you just for the sake of completeness, maybe it’s just a bug of the webpage or similar.
used android assistant task manager (through aptoide) and cleaned cache, checked memory and storage etc and nothing out of the ordinary from what I can see.
Not sure if you needed all that info but hope this helps.
EDIT: forgot to mention that when in energy saving mode the fan gets quieter and then after 30 seconds or so it goes lower still, so you basically can’t hear it (which is how it should be from what i’m reading).
Thanks,
@Philips_Support_P: I was able to perform other tests.
Chromecasting by sharing the whole screen of the phone:
It always has audio stutter, even with PPM BLE off and good power 5Ghz network on both phone and PPM. As said video plays smoothly and with good resolution.
Chromecasting by direclty sending content to the PPM via the “cast” icon in any video playback window: phone says video is playing, but nothing happens on the PPM
Miracast: I just discovered I could enable it and share the phone screen through it: Audio doesn’t stutter, video plays but there are visible artifacts, especially in scenes with a lot of motion in it.
Another detail: I updated all the .apk as suggested from https://we.tl/t-7Pto8NyOWt , so maybe the airplay version has some role…
So the apps are updated now in v1.1.01?
you can find it in the v1.1.01 thread:
Temp 18c is the battery sensor but its not working its static 18c all the time
Possible to disable the update yes no button on netflix ? Or send us an updated app
Any chance this is fixed with 1.0.1?
Also 1.0.1 contains the same apks as the apks you linked with 1.0.0 https://we.tl/t-7Pto8NyOWt?
Yes, latest versions as of last week.
But as always 3rd party apps continue to come out with updates, by the time you install v1.1.01, you might find that VLC or SmartYoutube have already released a few new versions.
Oh no! Tried to do the 1.1.01 update and got the typical error, so turned it off and moved the PPM to my office so I could do the offline update method, but when I turned the PPM back on, it’s dead.
It turns on, the fans startup, the Philips Boot screen shows but then it doesn’t make it to the android launcher.
There is a dim light emitted, with an irrigular purple hue on the edges.
Is there a button combination or something to factory reset?
