Hi @Philips_Support_P Prashant, thanks for your answer.
Yes, I tried different cables and got the same result. The firmware upgrade software gives me an error when I try to run it on a win10 machine, so it doesn’t work either.
How do I request a warranty replacement?
thanks
I am getting a blank black screen after 1.2.1 update via online. Any suggestions please !
Hi! Any way to disable the bright No Signal screen?
Or perhaps change the background of the colour from bright yellow to black perhaps?
I am also just getting a back screen after the Philips logo splash screen. Nothing to do. Restarting results in the same issue.
Guess I will have to do a factory reset…
Wait, I can’t factory reset on the hardware itself? Not helpful when I can’t access any menus in the software either. Please help! 
I cannot cast my android phone still. That problem is still there, I am connected to the same 5GHz network from my phone (android) and PicoPix, yet when I try to cast content from YouTube or my screen it doesn’t connect as it gives an error
Thank you. I will give that a try!
Hi @Mifuad, please go to AirPlay settings and turn off Google Cast. Then, start SmartYouTubeTV app on the projector, go to its settings and select Link with TV Code. Link the youtube app on your phone with this app on the projector. Let us know if this works.
If not, you can also try Miracast — select the Miracast icon from the home screen’s quick settings section, or select Android from the Settings app > Mirroring section.
@Philips_Support_P Prashant, regarding the issue with the PicoPix going blank after being connected to macbook pro on either USB-C or HDMI … I did a factory reset and now IT’S WORKING:). It has been on for an hour so far.
Funny note - my mac is charging from PicoPix :))).
trying to update from 1.1.05 but after downloading it says “not valid package”
@segol.rahul may we know from what version you came from when you updated?
As mentioned, you may need to do a factory reset which is sad…but you can do it without another computer.
I was having the latest (v1.1.5 I guess) before v1.2 and also had recently completed the supplemental / incremental update.
Miracast is still garbage. There is a delay of about 2 seconds when connecting to a computer wirelessly.
Installed the update yesterday and looks good! I really enjoyed the new prime app that was installed as part of the update.
One questions wrt updates: when opening netflix, I got the question if I wanted to update.
Should we still not do this?
No, never update Netflix. That will never change unless Netflix suddenly decides to certify the PPM and other projectors.
Miracast doesn’t work… because cast screen works on my phone, however it does not find the PicoPix at all in the list of devices, specially with the AirPlay cast setting turned off
Try the new Miracast inside the “AirPlay” app. It’s hidden in this release but will be available in the next.
Please make sure that your phone supports Miracast. Many devices only support Google Cast instead.
Also use the alternative Miracast system that is built into “AirPlay”, it should be visible after updating.
