GDay Aussies and Kiwis. Hey I haven’t bought a PPM yet, but just got the green light from the minister of finances. What’s the deal with Indigogo? It says about AUD$840. Is there any other fees we need to pay? I see a lot of discussion around import taxes etc?
I’m going to be stretching to pull this together so don’t want any nasty surprises.
There’s a pretty good chance you’ll have to pay GST to DHL before they’ll deliver the projector, so +10% for AU. Hard to know for sure until they get around to shipping them to us but I’d be surprised if it wasn’t charged to DHL.
Thanks Toby, better to know now and be prepared. 
Any chance of the projector being infected by the corona virus?
I’m no scientist but from what I’ve read, most corona viruses can live on the surface of an object for only about 24hrs. Even if they were assembled by someone carrying the virus, it should be fine by the time it reached our shores. The issue I see is whether or not factory workers will even be allowed to travel back to Shenzhen by the time Chinese new year has ended. The World Heath Organisation has just stated that China must slow the spread of the virus by 60% if they are going to contain it. That might mean halting movement in and out major cities, like Shenzhen.
Hi @Philips_Support_N, are you able to clarify if the AU/NZ projectors are already packed and ready to ship as soon as DHL reopens (whenever that may be) or did they get sent to other parts of the world? In which case we’ll have to wait a little (or a lot) longer for new projectors to be made?
I haven’t used Android before, but I’m sure you could instal an anti-virus program.
Hi,
Any updates on the Shipping to AU/NZ? It is the 10th of Feb and DHL should also be open today. Cheers!
Probably just need to let China catch up - it’s only mid-morning there 
@Philips_Support_N You mentioned in another thread that the Shenzhen based factory wont open until this Friday - Will this affect the Australian Orders that were already packed prior or will they still ship out this week as planned?
Hello Finn, yes it will affect everyone. This Coronavirus is really a mess.
We really hope we can reopen on Friday but this is according to the Chinese GOvernment. If they want to keep all factories closed, they can do it…
We get that the factory is closed. That can’t be helped. The question Finn and every other frustrated Australian investor of the project are trying to get an answer to is whether or not 700 AUSTRALIAN projectors are sitting in the factory loading bay ready to get on a DHL flight as soon as work resumes OR do they no longer exist because they were they sent to Europe? It’s a really simple question that you keep skirting around and not giving a clear answer to. Are they sitting at the factory ready to go or aren’t they?
We will get them when we get them. Try not to get so upset, it’s just a projector.
John, they were sent to EU in order to avoid any projector sitting in the warehouse for 3 weeks. It was too late to ship it to AU as stated by DHL. IN any case here is the priority for the next shippment:
1: around 70 backers that need to receive a new projector because their device has a Issue
2: AU/NZ entire backer
3: ship other countries
You are on the priority list !
THANK YOU! Sorry for the little rant. I promise I’ll stop asking now.
I just wanted a clear answer, and I appreciate that you’ve given one.
I get that maybe you didn’t want to say they were sent to Europe in case someone got angry, but personally, I’m happy to wait till last, just so long as you let us know.
My thoughts are with China and the mess they’re facing. I’m not a praying man but I sincerely wish them all the best in these dark times.
yes this is really the mess and information are changing ever day with the Chinese Gov. Hopefully they can reopen on Friday. We really hope so.
At least, you are in a pretty cinema like adventure with us !! 
Oh man, someone’s definitely going to make a movie about this one day and I’ll watch it on my PicoPix Max, haha!
@Philips_Support_N appreciate the clarification however that is information that could of been told prior to the corona virus shut downs. As I’ve mentioned previously In other comments it’s not the wait that bothers me it’s the severe lack of communication. It reflects poorly on your whole campaign.
But I think it’s safe to say you appeased the EU backlash of order delays as they are one of your largest markets at the sacrifice of the AU orders. Fingers crossed the information you have provided this time is accurate and we are indeed “priority” as we are probably the last major backer group who has yet to receive a single unit…
Thanks @John_Lewis for finally getting a full response on this. Extraordinary decision making, given previous commitments.
@Philips_Support_N the latest update on the shipping after CNY thread says there are 700 units sitting in the factory ready to be packed and shipped. I assume based on the above these units will be packed with an AU charger?
Getting pretty sick of the story changing continually. It’s also pretty frustrating to see you shipping replacement units over a shipment to a region which is yet to receive a single unit. As others have mentioned the poor communication and forgotten promises has been a continual drag on this campaign.