Mr. Armandos, my deepest apologies if you felt that way, I had no intention to insult you.
Your third remark would make sense if this wasn’t a crowdfunded campaign. You’re right about well established companies such as Philips; they have years of experience designing, producing, packaging and shipping products from 1 country to another.
BUT, this whole procedure for the Picopix Max is managed by Screeneo not Philips; they are learning and improving their procedures through trial and error. For Europe, they first had to test shipping regarding customs/import fees and such (e.g. they sent units to 10 backers in France back in Dec/early Jan). This was followed by a large batch to a German warehouse to avoid aforementioned customs fees and distributed further locally. Unfortunately, a mistake in the Excel sheet happened in the exchange, allowing European backers with a higher ID to receive theirs much earlier than a few unfortunate ones (including me). After that, Chinese New Year and COVID-19 happened, causing another 3-4 weeks delay. And now here we are, in March, when I will hopefully receive my PicoPix Max in a week or 2.
I indeed don’t know much about production and businesses, but I sure can tell the difference between a well established business as you have described in your post and a crowdfunded campaign. No need to explain the details to me, as my simple IKEA example was just to give you an idea. Just make sure to lower your expectations a bit and you’ll be much happier! Been there, done that
Thanks for your reply. I do understand about the difference between Philips and Screeneo but I believed Philips is guiding through the process. Anyway, I am not in a hurry as I know that any new production might face several issues that need to be handled. Crowdfunding always have delays due to implementation challenges.
However, the question is if they have the full capacity at production (due to the Coronavirus outbreak) and what is their daily production ratio now.
And just to be clear I am not trying to find out an exact date of receiving my perk as I am a backer and not a shopper as we all are in this project. I just try to figure out how and when the project will be completed!
NEWS:
1: still 100 pieces to pack, we should be able to ship tomorrow 1,480 pieces!
2: Factory 1: around 500 pieces + Factory 2: 1000 pieces news pieces will be ready this Sunday for inspection
You will have the tracking number tomorrow as well when it will be uploaded in the system.
The 1480 are for people that have been forgotten, AU/NZ, to replace the broken ones and others
Nice update! So 1480 shipped this week and another 1500 ready for inspection on Sunday meaning beginning of next week we should have another shipment. So the projection should be ~2000 pieces per week starting next week to hit the target by 10th April.
@Carljohan_Selke I think AU will be fully completed and we should be bothered about the lowest backer number not shipped to going forward, because of the following change in shipment schedule.
Just be on the safe side, I am backer number 3898 from UK, name is Caner Turkel, logically I should be in the 1480 which will be posted tomorrow, but coinsidering the experience so far I would like it to be checked; can you guys confirm it?
But maybe you could upload a list for each shipping with the backerIDs that will be included?
Or at least for us forgotten EU-backers so we can confirm that we actually will be in this shipment?
Indeed, having a table with forecasted dates updated would be nice to manage bakers expectations… if not with all IDs, then maybe with ID-ranges. Of course, keep the table weekly updated based on the promptness/delays.
That would be difficult to do with ranges. For instance: ID’s 5000 to 5500 might be comprised of people from 25 different countries in 4 different continents. The shipping will most likely prioritise distribution per continent/country first, and then backer ID’s. So if ID 5000 belongs to a region with only 1 backer in the numbers 5000 - 5500, they might not ship the one for backer 5000 separately, opting instead to wait till that region is up next.
A table by actual backer might be useful but possibly also privacy sensitive (GDPR and such)?
IMO all that’s needed is to update the Backerkit accounts properly with the right tracking codes, and a list of countries shipped to. If your Backerkit doesn’t show any tracking info, then you’re in the next batch. Good things come to those who wait!
As previously said, we prefer to give you day to day update.
If we make a chart with all the info, some people will complain because we don’t follow it
Just posting the BackerIDs without any personal information wouldn’t be privacy sensitive.
Updating backerkit would only give us the information when it’s too late, we tried that last time and didn’t work very well. That’s why I’m asking for some reassurance and the possibility to correct any issues before it’s too late this time.
And also I’m a bit curious of how many that’s actually in the forgotten EU-group. PhilipsNono said it is about 100 but I think it’s 94 listed in the thread here, is that really covering everyone? The fact that they haven’t provided a list of how many they missed last time worries me a bit, feels like they might not have those excel-lists under control after all.
good luck
