DHL does not recognize tracking number. Is that normal? Backerkit says shipped April 15th.
I just got a tracking link!!!
Same here. No new since 10 April.
AFter so many months, probably we have to accept that we have all lost our money.
Philips, never again!
Yeah welcome to the thousands members club
We still love you
Finally I got the projector!
Hi there, first post here, I’ve been following the discussion since January. In relation to the ‘Blank’ backers, I haven’t received a Backerkit email yet… I went to the link for the survey several times and entered my email address, but I get an error message saying that the project has found a survey for me but hasn’t sent it yet… Please see below. Has anyone any idea? I’m from Ireland so I presume I’m one of the 3 ‘Blank’ backers. Could you kindly let me know how I can get the survey please?
I appreciate I am probably one of the last to purchase with a backer number of 21201, grateful for any help you can offer. Thanks.
Looking forward to your review.
where are you from? backer ID? and please do let us know your first impressions. backer id #3898 from UK still waiting
Is there any idea about when you will be able to ship to china? From what I understand there are no issues shipping to china. Backer #10694
I had exactly the same. I didn’t get an answer on this forum, but I got a reply on my email and the survey within 24 hours. So I would send an email to support@screeneo.com if I were you.
Hi I just got mine. I want to return it.
@Philips_Support_T @Philips_Support_N
What is then return process.
Hello @Philips_Support_T, my dhl status is stuck since 10th of April on
“The instruction data for this shipment have been provided by the sender to DHL electronically”
Thanks!
Guys,
We have a meeting with our factory this afternoon to check what will be the quantity for this week.
We will keep you posted!
What about the ones stuck with DHL since the 10th
I just asked our forwarder
Thank you for that
Hi Nono. Could you also provide an update on solutions to the “problem countries” (South Africa in my case). Thanks
You ignored my question again. I just received my projector and I want to return it. What is the process.