I was asked for my Chinese name but already updated my address (paid extra VAT) to Sweden since Jan this year.
Please check if the delivery address is correct, shouldn’t need Chinese name to ship to Europe.
Horayyy!!! We have movement for the EU batch. ( I’m uk).
Status has changed to “The international shipment has been processed in the parcel centre of origin”.
Looks like they’re on the move 
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Why do u need Chinese name
U cd b sending as a gift to somebody
Squat here still
Hopefully your status should change soon! Guess my one got off the truck before yours!
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Unfortunately mine has not change yet. It’s Already 7pm in Germany but no update!!! Let’s hope it will change soon!
Oh man, srly? You Brexit guys have an update and my german package still has the same status as on the 10th…
Thats just sooo unfair 
Alright, just kidding, I’m sure mine will update soon…
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Epic first post!
Welcome to the forum!
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7 p.m. through. Nothing happens. No surprise.
Exactly NO Surprise!!! We will not get it this week!
DHL supposed to be accused for the delay but I am not sure if it is their fault!
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My backer-id is on the list now. Where and how do I get a tracking number? Per email or can in log in somewhere to find it?
Did you guys see this? Come on, DHL don’t have a magic wand that they wave and Poof! all the packages are scanned guys!
If there’s change for even 1 package in the batch then the others will follow also, no reason to act this way guys.
Once the flight is booked for that batch, Philips will get the tracking labels and will then upload it to Backerkit.
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I am shure they are not.
I ordered something from Amazon UK and next day was delivered to me in Greece using DHL!!! I know it is not the same but at least this proves that DHL express service is working without delays!
The DHL parcel service is usually a slow process and quite inexpensive and therefore may that is the problem!
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From my experience having deliveries from Germany to UK using DHL standard delivery, it has usually been 4-5 working days on average so not too slow!
DHL start the process and once in the UK it gets handed to Parcelforce for the final leg of the journey. So UK backers may need to track on the Parcelforce website once in the UK.
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Yeah, DHL Express is fast. A couple of days ago, I got a delivery from Eindhoven to Helsinki in less than 24h. But that’s DHL Express. These projector shipments we are talking about now aren’t - they’re DHL Parcel. Comparing those two is like comparing apples and oranges. Sure, both are fruits and they have some letters in common, but they’re still very different.
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Past experience suggests a week - four working days for DHL and then a day for parcelforce. Put next Wednesday in your diary.
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