It looks bad to you who has an issue and is waiting, yet to anyone who has one and now wanted another one at a similar price point as they backed at, it certainly looks good.
Regarding the plug issue, that’s an internal communication issue, as there is work being done on that front but I am not in the loop of what exactly the status is. Not all communication with / from the forwarders goes via email, and when it does, they sometimes forget to include me in the addressing.
That’s why I, the one who spends most of the time on the forum and interacts with you guys, don’t have an update for you on the plug situation and related shipping issues.
my ticket ID : #24586; contribution ID: 18452; Batch: Laurent;
If you ship the device from HK, Why i haven’t received any GOOD NEWS about my PPX, my address in MACAU (near HK).
no tracking number
But one thing i ’ m sure is that t there is no delivery
There were some issues shipping to Macau, something about export laws / procedures / permissions. We found a way to handle these and it’s being taken care of, we were promised shipping this week. This is being taken care of by a different forwarder who actually stand by their word.
Contribution ID 21364 here waiting for my projector that was “supposedly” shipped around 3 weeks ago when I got a DHL tracking ID, but since then, nothing has happened with that tracking ID. Latest info on it in the DHL tracking site is still only the same original:
Tuesday June, 30 2020
12:50 Local time | The instruction data for this shipment have been provided by the sender to DHL electronically
Kind of like you just created a shipping ID but never sent anything or what is going on with this? Backerkit has this sort of funny text note on the tracking details: “It may take up to 2 days for a tracking number to provide an update.” Does that mean up to 2 days before Christmas or what?
I am one of the guys that ordered a second device (one for the road). But if I’ll see someone asking or complaining now about the ‘one for the road offer’ status, I’ll personally kick his ass.
Could you please pass this up to Screeneo management please? If there are 800 open tickets then they need to prioritise dealing with those first, because that is a very large number of shipping issues. Thank you.
Dear sir @IvoGrijt So do I need open ticket now? Caz as I already ready said this fake tracking is not moving oh forgot it is real for you guys but it is not moving. Please advice
Also waiting here for Kuwait update. Mind you, cargo shipment is operating during pandamic. I dont know why there is this gap of unable to deliver up to now.
Our forwarder tells us they can’t ship to some locations. We tell them that shipping seems to be perfectly possible. They say “Nope”. We say “Yep”. They say “We can’t ship there, sorry”
So that’s why we are looking into another forwarder to ship to those places, one that actually can and will ship to these places for us.
Kuwait, Qatar, South Africa, are some of these places.
