@Philips_Support_N
Can you check for Bahrain? There are other companies like Aramex or TNT, apart from DHL
Hi, @Philips_Support_N, after the last (failed) QC, did you take any actions to prevent the current batch from failing QC for the same reasons? Or can we expect the new manufactured devices to have the same flaws as last time?
Thanks!
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Hello, for sure, we always take actions if anything is found
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Hello Sparkey,
I just e-mailed your tracking number back to you. 
Cheers,
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I see your point. I am keeping my fingers crossed for custom clearance next week.
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@Georgeleecc and on that website Buy the Philips PicoPix Max Mobile projector PPX620/INT Mobile projector what do you see?:
Exactly, Buy from RETAILERS, in other words, NOT FROM PHILIPS DIRECTLY! 
Oh ! So ?
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I predicted something like that as well.
So. I am not writing anything in caps (now I will), and expect the same from Philipâs.
- I can buy coffee machine (that 100% not a health product) on usa.philips.com. with FREE delivery. And even if the company selling only some products directly it not allowing to say that Philipâs have THE WHOLE NEW EXPERIENCE sending items directly to customers.
Secondly. Using Philipâs distribution network that was advertised is a 100% bullshit, that everybody can see without magnifier. Just add it to collection of other empty words said by Philipâs marketing.
And I still waiting answer on my main question.
WHERE IS THE US SHIPPMENT?
Thank you
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Again, for someone who claims to not be working for or paid or rewarded somehow by Screeneo you seem to be take an interesting position everytime their credibility and honesty is called to question.
And before I finished typing there are already other comments above. Not necessary for me to elaborate then.
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Hi @maden
Youâll find it quite frustrating on this forum so I would suggest that you find alternative ways to get your message to them. Remember that this is a product that is actually being sold by a company called Screeneo and who has paid Philips for the license to use the Philips brand.
There is some information on this forum but itâs not going to provide sufficient clarity or certainty to those still waiting. The answers are fairly broad so as to satisfy some, but for those who are looking for specific answers around delivery itâs not going to suffice. Now unless youâre based in Switzerland where the Screeneo office or where the various âindependentâ moderators are, youâre not going to have someone physical to speak to or an office to visit.
Good luck and note that this is going to be a long and drawn out process.
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Itâs not just a claim, itâs the actual fact.
If your credibility and honesty were called to question and I could verify your claims to some extent, I would also defend you George, even though I donât work for you either.
I live in The Netherlands, even if you have my address or telephone number I could not tell you or anyone anything more than what is on the forum because I do not work for Screeneo and am not privy to anything thatâs inside their business. Same goes for all the other moderators, except those whose username start with Philips and have a Philips logo.
Answer: Still in the pipeline.
Retailers like amazon sell products all the timeâŚso whatâs the big dealâŚin fact they are more open n professional in managing returns .
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My sentiments too. I constantly wonder that Philips would allow their brand to be impacted this way by an organisation that deals with customer relationships through âindependentâ moderators and nicknames on a forum with seemingly no understanding of what it means to be in customer service, obviously no training in managing public communications, a penchant for blaming everyone else, and a neverending list of excuses.
When all people really want is an honest response.
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With Screeneo itâs a constant fishing expedition
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Hello, we already gave you honest answer concerning the current situation. May I know which information you are looking for now ?
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By the way, the button BUY FROM RETAILERS is not working on Philips. Why? because our retailers still didnât get their stock.
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Well since you mention it⌠either you are right that
âPhilips Websites worldwide ONLY sells their own health goods. They DO NOT sell licensee product like TV, Headphones, ProjectorsâŚâ
or you are right that
âBy the way, the button BUY FROM RETAILERS is not working on Philips. Why? because our retailers still didnât get their stock.â
but i suppose you could always say that having the âBUYâ button on the Philips Website is not Philips selling a licensee product.
I see what you did there.
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