Do I have to wait for another week to get answer for this simple query?
Can I have an update please
Tracking number
CR071929425de
Ticket number
24744
And respond to the topic? I have a support ticket open for 2 months, for Godâs sake.
Well at least you are âactiveâ again and ahead of me. No new teacking number. Checker backerkit site ⌠delivered to xyz (forgot the name). Will check email and spam folder for Screeneo or IvoG updates⌠Good luck and fingers crossed indeed!!
Well⌠not really active. It shows â The instruction data for this shipment have been provided by the sender to DHL electronicallyâ since Monday 7th. This was the same that happened with the previous tracking ID for months. Not sure what is going on but this delivery is not progressing either.
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Looks like there is now movement for Kuwait shipping (surprising!!!). I may need to retract my letter to the Ministry of Commerce after all.
Hi @IvoGrijt,
Would it be possible to get an update on my order status?
Request #21981
https://support.screeneo.com/hc/requests/21981
All the best,
Joe
@Stein1985 has your delivery changed status? Mine hasnât since it was created.
Why do they avoid the question regards when the projectors will be shipped
Just out of interest, does anyone that has received their projector recently (like this or last month) have a time line from receiving tracking number to getting picopix.
1 month since the backerkit was updated with ânewâ tracking number but up to now, still no progress with the status in DHL!!
Request: 24748
At this point, I just really want my money back!!!
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@hzubillaga Nop still the same like one week agoâŚ
I have raised a ticket to change the destination country to U.A.E in place of India. Please confirm whether I have an option for this or Refund is the only way.
Ticket ID:29470
Backer ID: 13194
@hzubillaga status changed for me now, also got a mail that the pakkage is going to arrive tonight.
Thanks for the update. The status changed for me too but I have not received any email yet. Mine shows status: âThe international shipment has been processed in the export parcel centerâ. Which is where it got stuck last time for months. Happy to see yours is progressing. I hope mine does too.
@IvoGrijt, why doesnât anyone help check my status and provide me with a response?
Because shipping is a total sh*t show (in no way can this be argued otherwise, its the worse shipping situation Iâve ever seen) this whole forum currently is Shipping! with a sprinkle of something about a projectorâŚ,
Its more than likely that the Philips/Screeneo team dont know anything to update you with, or are waiting for information themselves from the absolute dire shipping contractor.
Does anyone know who this shipping contractor is? because I will certainly check if a company is using or considering using these clowns. When exactly did the PPM start the shipping process?
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I think it is called Vigo Logistic Management.
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And no progress on the shipment - just the way it is!!! Apparently, the item has not been handed over to DHL up to now. This is just another move to âpleaseâ backers or give impression that shipments are moving.
Still no news from Philips. Absolutely NO news. Perhaps shame of this disaster is killing Philipsâ employeesâŚ
In France we call this âla Berezinaâ. Maybe the term of Titanic should even be more appropriate. Complete, total, shamefull, outrageous disaster.