Individual status update requests

PicoPix Max Shipping & Orders
75

Dear Sir/Madam
I am backer id : 15591947
Contribution #: 5532

On March 23rd you posted my BackerID on General info about shipment and manufacturing

[

General info about shipment and manufacturing

yes the next batch is for UK, Dubai, Norway, Switzerland, Saudi Arabia and other countries. This is the list we …
](General info about shipment and manufacturing)

And since then i did not get my tracking number!!

I contacted you later on Mid of April and you said you will include me on end of April batch ( And you did not include me)

I just dont know what sis going on ? you Posted on March 23rd my backer ID and then you do not send it to me !!

76

Kindly can you get back to my inquiry!

77

What about backer_id (15585475), my Indiegogo Id is 145*** and ids after that have already reciever PPM or they are on the list, what is going on?

78

Hi, I’m from Singapore too, and I’m also not on the list. @Philips_Support_N Which batch would I be on? Was my order missed out?

Contribution ID:16173
backer_id: 15584300

1 Like
79

@Philips_Support_N @IvoGrijt I’m sorry I feel a little stupid, I spent a lot of time trying to know if my contribution ID was taken into consideration. I checked lists and didn’t find my ID 17417 (To France). I am worried, could you help me ?

Thanks,
Benjamin.

81

83

Did the “rest of the world shipment actually happen as planned on the 16th? I’ve asked a few times now. Simple yes or no answer. @Philips_Support_N @Philips_Support_N

2 Likes
85

Well that’s your lesson to take from this, the difference between buying an existing product and backing development of one.

86

Correct, pointless exercise imo.

87

Oh, my post asking about refund and why they aren’t responding to email requests has been hidden, nice censorship. Chargeback it is .

88

Maybe if you initally misunderstood how it works, delays are a given on Kickstarted/Indiegogo projects, every single one has those issues. But chargeback will be disputed and IMO you will lose that appeal

89

Well, it isn’t a scam. The manufacturing and shipping has just been delayed a lot more than what was anticipated. However, we are now very close to the finish line. There’s no point in giving up now.

1 Like
90

Dear all, @IvoGrijt is now collecting all the backers that have been forgotten below contribution ID 17K. We will add all of you in today’s produced batch

3 Likes
91

The offending posts are automatically hidden when enough people report them, not censored. Yours was juuust a bit too offensive and just overall un-nice :wink:

93

“wtf”, “scam”. At least that’s what I reported your post for :wink: We get too many angry people here to read all of that, and it’s annoying.

94

@mvonbadorff I checked your contribution ID and its not 11K, you are 17638

3 Likes
95

I believe they even stated we can ask for a refund, I am very unhappy about lack of communication, they do not respond to emails at all, and lets face it, its been 6 months and I am still not on the list. Tbh its ridiculous.

96

we are communicating everyday here and also sent 29 updates via emails to all backers.

97

Refunding was possible up until the campaign was running, somewhere until mid-March.

1 Like
98

No I just checked and it say 11131 on the backer kit survey page.