iPhone, iOS and the PPM

[ThunderStrk]

No solutions unfortunately
INFO: Limitations of features for HDMI and USB-C inputs

[Hernan4Gov]

I’ve been testing the PPM with my iPhone XS using the Apple lightning to HDMI adapter. Generally, everything works (Disney+, YouTube, Prime Video), however there are two issues:

1. AppleTV+ - Sometimes the video plays, other times it does not and shows the error “The connected display is not authorized to play protected movies”. When it does play, there is no audio, only video.

2. Netflix - No audio is played during content, but trailers and promos do play audio.

Any thoughts?

[gR1pYaImIZiw]

My thoughts is that the internal DAC of PPM doesn’t support some audio formats that Lightning to HDMI adapter outputs. (HDCP works, thus there is video playing.)

My PPM doesn’t play audio when it is connected to my Philips blu-ray player (Audio output setting = Linear PCM) too.

So far I’m using an extra adapter which will output audio from HDMI for workarounding this issue. it’s like Lightning to HDMI adapter -> The extra adapter (w/ miniplug cable connecting to speaker) -> PPM.

[rursache]

the only solution is to use a Apple tv (like i do). don’t expect to ever mirror or airplay drm content on this device or others that promise you that, it’s just not possible. get a cheap appletv (gen 3 is enough, it’s under 50$ here) and use it for airplay if you want that

EDIT: i still understand why OP is feeling cheated. Philips should mention this as not everyone understand tech aspects like these

[ilaa]

i did connect my macbook pro with USB-C and it’s not working

[donClement]

It works with my MacBook Pro 2016.
Do you use a correct USB-C cable? A lot of them are good for data and/or power connect, but not for video.

[Vitus_Hoffmann]

did that with a gen 9 appletv and its a different world! only that for whatever reason, appletv ios has no vpn app in the store …

[Vitus_Hoffmann]

this cable works for video (self tested!) USB C auf USB C Kabel 60W Ladekabel - 4K @60Hz 5Gbps USB 3.1 Typ C Video Transfer Kabel, Schnellladekabel - kompatibel für MacBook, MacBook Air (1.8M): Amazon.de: Musikinstrumente

[Ricky_Napoli]

Hi Philips,

I think I understand. Maybe just say it simply and clearly (computer says no!). There is no way to use apple tv app via iPhone and PicoPix max together to stream content you have bought.

Therefore the statement that the product is apple ready (or whatever wording) is actually misleading for the main use case. Honestly i do not know why you would connect your phone to the projector if not for streaming content. I mean come on, how often do you need to project your pictures to a group of people etc?

The only real reason to connect is to stream content and it cannot do this.

There is not even the apple tv app on the device! So it means the “apple readiness” is about as much use as a chocolate fireguard.

Sorry i like the product and I appreciate its apple being apple, but perhaps the marketing team need to take an L on this one and change the statement regarding apple; as it provides the wrong impression. As a result people waste their time trying to solve it, only to have to search on forums to find out the real situation.

Merry Christmas (finish the statement with the classic home alone quote !)