General info about shipment and manufacturing

The delays haven’t bothered me , what is concerning is DHL potentially reusing tracking numbers and mine and other people showing delivered 4 weeks ago in Italy when i have only just received my number.and Philips seem to be saying nothing to do with us.

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It’s interesting. That’s the reason why Philips delayed the shipping? Because they are preparing goods for retail?
Vidéoprojecteur PHILIPS PHILIPS PICOPIX MAX

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@Philips_Support_N Hello, my projector has arrived in the UK, but DHL has told me that the delivery of my consignment has been delayed and that I should get in touch with you. Could you please let me know what’s happening? ContributionID: 13087

Does anyone on the Jordan list have an activated tracking number yet?

I have 2.
One that works, and what that isn’t.

Hi Jenya, this info in topic Shipping to Mother Russia

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Don’t think so. Mine is not active yet and I haven’t seen anyone else post about it.

I’m actually wondering if @IvoGrijt, @imdevu, @Philips_Support_N, and @Philips_Support_N know if the flight from HK to DE actually went and arrived!
Any answer would be highly appreciated. If you don’t know anything then that also counts as an answer!

Lol ,no one delayed anything because of retailers.

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While lots of people still not receiving their Tracking numbers, some customers could get their PPM directly from retailers…En Stock, expédié sous 24h?

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Wow @Lucifer . Hopefully Philips/picopix whoever can provide an explanation!

Like in a update before Philips says that it takes two weeks mine is shipped 31-5 ( Jordan) so i expect around 15-6

Hi guys,

you know what happened today in Geneva ? … I got a text…from DHL…saying that I could go pick up a parcel at my local DHL deposit place (in my case, a pharmacy)… So I took my bicycle and I went to the pharmacy… and guess what !

IT WAS THERE ! patiently waiting for me … it was a very moving moment.

We realized that the last time we had to wait so long for something was our kid :smile:

After a few minutes of playing with it I have the impression that everything is working!

Thanks @IvoGrijt @Philips_Support_N, the moderators and the rest of the team for all the good work, it was very interesting to follow this adventure until now, and I will keep following all the great updates, tips and tricks that are published daily on this forum. It’s really cool to be part of such large project…and if something goes wrong… Tolochonaz is only at a 30 minutes drive away from my home :wink:

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PhilipsNono did mention about the distributors before and the distributors bought it BEFORE the backers. So I guess it’s only fair that the distributors are selling the products now

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well, mine was “delivered” to Italy even though shipment note had the correct address in the UK. are you not delivering some to shave costs?

seems that DHL had reused the tracking number. the Milan one was signed for on 19 May 2020

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My shipment is marked as delivered on DHL de website?! is this a joke? delivered to Milan, Italy to some company? what the hell is going on with you guys?
, tracking nr CR071952455DE, backerkit nr 15608247, contribution 17638


if you read your tracking information properly, there are 2 sets of shipments associated with your tracking number. one was for a package delivered to Milan on 19 May 2020. the other one is for a tracking info which was only uploaded to DHL on 31 May 2020 with no additional information at this moment.

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if you click on the 31.05 track shipment now link it still says delivered in Milan

They already mentioned that DHL is reusing tracking number.
Chill dude, no one is trying to scam you.
You need to wait like all of us.
I have the same status as you have, and i think the next update will be in a week or so.

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yes, BUT did you look at the date of delivery?

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