General info about shipment and manufacturing

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Push them for some info, after all you are not just sending a letter

You are a major company with incredible cloud you should be able to wrangle out some more concrete information out from the forwarder

And btw that was a really poor excuse

This is great news… Will these be sent to HK immediately or there is a delay on that due to COVID-19 as well?

This is not their fault if we have the Coronavirus and they cannot do anything right now because European countries are ordering massive stock of masks. France is currently importing 10 millions of masks from China by plane ans it is not the only country to do so. China is the major manufacturer for health masks, and chemical products for Covid testing…
Screeneo will not have an answer from their forwarder for the moment and it is normal. Medical supplies first.
Ok we have been waiting for a long time, ok it is always delayed but right at the moment it is not their fault at all.
The PPM will take the plane at some point, be patient.

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Updates:

  • remove 400 from QC fail and 100 from production
  • add 1200 to QC Pass
  • Move 1170 to with courier
  • Move 1480 on the arrow after courier (partly delivered)

Well said!

@mmeidl he answer they will get (and have got earlier) is Medical supplies are taking priority and number of flights have reduced significantly.
That is the reality of the current situation.

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(post withdrawn by author, will be automatically deleted in 24 hours unless flagged)

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At least @Philips_Support_P tries to solve the problems the few fortunately have

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For those people who are looking for a summary:

3018 - Shipped by Jan 2020 (before Shutdown)
1480 - Shipped second week of Mar 2020
1570 - Shipped out End March (1170 backers + 400 pre-orders) Awating pickup by logistic partner
1200 - Ready to be shipped [April 1, 2020]
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3550 (4250 - 700 ready before shutdown) pieces were manufactured post reopening. This means effectively current output is now around 710 pieces per week.
Shipping is delayed due to fights prioritizing shipment of medical supplies over non-essential commodities.
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Disclaimer: These calculations are based on updates shared by @Philips_Support_N

Previous Summary

General info about shipment and manufacturing

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…

The money was collected and that was it

Hey guys, need a litle help. Can anyone direct me to where I can find my backer number? I’m guessing it will help me understand a bit better when the PPM might arrive. Although as we’ve got a couple more months of quarentine ahead I’m sure it will still arive with time to spare :slight_smile:

Cheers!

PS. sorry or not being really pissed coming here to rant. Just seems that there are more important things in life.

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@jpnunes On Indiegogo, on the top right where your name is click on it then click on ‘my contributions’ then click on ‘view details’ below the perk and you will see your contribution ID

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Backer numbers of the latest 1200 should released today ?

Phillips has let us down this is nothing to do with virus
Open another factory until you are producing 500 units day.
If you do not it will take 20 week to produce projector?

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No answer to why production has stopped in first factory?
Stop misleading and covering things up.

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@Mark_Roberts Thank you very much! Id is 6020. Shouldn’t take too long then… thought I was in 11000!

@Philips_Support_N sorry for the basic question but having read through the pin on top and have not finding it, you are not providing a list of backers tho whom the PPM has already been shipped to, or have you and I just can’t find it (my bad then!)

It’s just that in Backerkit it sys it has been shipped and I would like to trackit then, but have not received any mail from DHL…

Cheers and thanks for the help! (you and the community!)