Thanks for your advice, djupsjob, I hadn’t thought of doing it. Unfortunately, when I use my DHL tracking number on La Poste, it says to me “PENDING / DOES NOT EXIST
Please try again later, we are awaiting tracking info from the carrier.”.
Okay first of I must say WOW, great patience, and understanding from the moderators and creators. You have together with our input (and/or ideas), we have created a marvelous piece of technology that surpasses every other micro projector on the market (even a never Kickstarter if my opinion counts)
But guy all the negativity? just drop it, please. It was your choice to select to pledge money on a project
You all had all the info about that this was not a normal buy one get one kinda shop. my point is that this transaction was not to buy a ready to ship product but something that they knew a good group of people would want and that we also would have input to make it better.
We can honestly say that we have helpt create a product that several thousand others would enjoy.
I am not stressed about when it is shipped because I have already seen demos coming out and its Philips if the project was going so bad that they didn’t have a product that functions they would tell us (I hope?), and then they wouldn’t even need to pay a refund. And honestly, if you need the money back why not just get the projector and sell it unused when it’s on the market? that’s what the distributor’s that can’t sell it yet did. OR be nice and sell it to another backer. I wouldn’t mind getting one extra so I can have one designated for portable use and one in my living room (replacing a BenQ one).
But if they weren’t going to ship them why go through the hassle of informing about shipping?
Just relax, take a deep breath and you will have it soon 
There is a lot out of their control and they can’t even be there to oversee the prosses
This will be my third pico pix actually and all are still working today 
my oldest is a PPX1430, The newest before Max is PPX4935 that I almost daily use for either movie, series, or outdoor cinema, but the one that I think is going to sell others is Max’s great focus with 4axis. (i am going to put that to the test in the woods this summer, with some camping and movies on at night the 4935 is a little too weak during the summer night here in Norway, so the extra brightness and focus are going to improve our experience.
With that, I would say I hope everybody finds a solution to their problem that doesn’t include yelling at the people that gave you this opportunity, Because with all your help we got this product in the stores, and trust me its okey to be proud of that.
Do you know how many ideas that fall apart? at any stage?
hope we all get thru this crisis and I am looking forward to seeing you guys receive yours soon (me too ofc)
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OK so this has nothing to do with DHL being on vacation… this is the aswer I got from them:
“Dear Madame,
So far only the data has been transmitted electronically to us, a pick-up has not yet occurred, the package is still with the sender”.
So I have no problem with crowdfounding projects being late or problems along the way. I just don’t like being lied to and not taken seriously…
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I’m sorry to hear that. I guess that could mean the projector actually is still in Köln.
There was a backer in France who shared his tracking in an earlier post. You can find it here: Shipping to Europe. That time it was handed over from the parcel center in Köln to La Poste in only one day, but it was of course before COVID-19.
Hi,
Same status for my parcel in France.
Nothing on La Poste, DPD or chronopost.
I think this is a general statutement for France ?
Another French backer just posted that he had received his projector, so apparently shipments are being delivered there as well. Shipping to Europe
I hope that yours will arrive soon too.
Last info is 23 April… 
Same for me ! quite frustrating even if this time it s difficult to blame screeno
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Same for me, expecting my parcel in France as well. On the DHL Tracking page from Germany, I can see another company name : Vigo Logistics Management Gmbh. I dont know who they are nor their link with DHL and why they appear here, but as it is displayed it looks like they are the one taking care of the delivery.
Does this name appear too for you? (to see that info you have to go on the dhl.de website, not the global nor the FR).
If this is the company caring of all parcels going to France, it would be worth investigating, what do you think @Philips_Support_N?
Is the PicoPix Max team working to estimate timelines on when the backers (Via number groups) will receive their units?
I expect that there is enough data at this point to make a clear determination.
(If you are manufacturing 1000-1600 defect units per week and (indiegogo) backer numbers 3000 - 4000 are shipping on 5/1/20, then you should be able to estimate that backer numbers 5000 - 6000 will be estimated to leave the plant on/about 5/8/20, backers 6000 - 7000 on 5/15/20 and so on and so forth.)
I estimate that I, backer 17392, should be looking about 7/31/20 for my unit to be ready for shipping.
I much like many others probably have no issue waiting, since we’ve waited this long already and if the product is as good as it says it is, then it will be much worth it. I understand there is no exact science to say exactly when it will arrive to my door and no one is bound to the predictions if they are delayed caused by unforeseen circumstances. A little communication goes along way.
Thank you, sounds about my projections are in line. However it would be nice to hear this from the manufacture and not a fellow backer.
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Same for me !
Hi Quent3in,
Just wondered what your contribution id was. I am 17909 so know I have a way to go but fingers crossed it is getting closer and knowing yours would help.
Thanks
Pete
4 days to go guys for List 3 shipping on Sunday 10th May! So Excited!! Can we have a countdown clock? Pls 
lol
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I cannot refrain from making this unnecessary comment at this point:
A countdown is a little dangerous. My PPM was supposedly sent a month ago and is still in HK…
Thanks for your mental support!
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The manufacturer has chosen to not give out estimates but instead to inform us only about actually achieved milestones.