Hey @captainolivez, any update on your device yet ?
@IvoGrijt @Philips_Support_N any update on the shipment to Qatar?
I have checked with logistics guy in my company, he said should not be a prob to ship a UN3481 71.8Wh from Europe to Qatar. Our company just shipped some equipment with batteries from German without much issues. Obviously it will cost more than the usual for declaration etc.
Also @Wahyu_Hidayat has suggested alternative by using Aramex shop and ship. FYI Aramex is very well known for courier services in Middle East.
Hi @ajmalmulla,
No change since my last post. The projector was sent from Germany with DHL. Unfortunately, since 31 July it is stuck somewhere as it’s been handed over to Qatar Post, who in return appears to be running slow due to the Covid restrictions.
I mean it’s so frustrating.
I have no clue why it went from DHL Germany to Qatar Post and not DHL Qatar.
We all know now it’s a major logistic failure and it doesn’t seem to be ending soon.
As discussed with @Philips_Support_N, it seems preferable to ship your stuff with UPS now. Otherwise, just forget it: you might get your projector by Christmas 2021.
Did you check with QPost, I think you can track packages on their website.
Yes, I track it every day on the QPost site.
I even called them and the dude said it takes 2 to 3 weeks from the day it departed from Germany… so but 20 Aug the latest, I suppose.
Guys,
Good news: I finally received the projector after more than 2 weeks of transit from Germany.
You have to either collect it from the GPO or you can get it delievered by Qatar Post.
Yours should follow promptly, hopefully. I will update you once I’ve tested it!
2 Likes
Congratulations! 
I would suggest you try it out at least a few days on the firmware it came with, and only then upgrade. 
@IvoGrijt @Philips_Support_N @Philips_Support_N how many times do I have to keep tagging you guys to get a reply.
29 days ago you told us to wait a week for your solution and nothing yet.
@ajmalmulla, it seems the Chinese still can’t figure out how to ship to Qatar, so Nono just sent you a unit from Switzerland with tracking number UPS 1Z88V0060403446723
Steve
Thank you 
@Philips_Support_N Yes i am. It is almost 1 year since i backed this project! With thousands of promises that apparently none was fulfilled.
Weird that you guys dont have record who already received their unit and who dont.
I believe not only only myself but others in Qatar as well.
@Philips_Support_N @IvoGrijt @IvoGrijt you guys need to talk to each other.
We do have lists of units not delivered yet, but you are not on it.
We will send a unit from Switzerland on Monday.
You will get your new tracking number next week.
Steve
Hey @Philips_Support_N @Philips_Support_N … There seems to be a problem with the package, can you guys check.
You were saying?
!