Shipment to Qatar

Guys,

Good news: I finally received the projector after more than 2 weeks of transit from Germany.

You have to either collect it from the GPO or you can get it delievered by Qatar Post.

Yours should follow promptly, hopefully. I will update you once I’ve tested it!

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Congratulations! :partying_face:
I would suggest you try it out at least a few days on the firmware it came with, and only then upgrade. :bulb:

Congrats @captainolivez !!!
@IvoGrijt hope the others will be shipped out soon.

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Congratulations @captainolivez!!

@IvoGrijt @Philips_Support_N Hi, how are you? :slight_smile:

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any updates ? @IvoGrijt @Philips_Support_N @Philips_Support_N

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@IvoGrijt @Philips_Support_N @Philips_Support_N how many times do I have to keep tagging you guys to get a reply.

29 days ago you told us to wait a week for your solution and nothing yet.

@ajmalmulla, it seems the Chinese still can’t figure out how to ship to Qatar, so Nono just sent you a unit from Switzerland with tracking number UPS 1Z88V0060403446723
Steve

@Amru_Kamil, are you also still waiting for a unit?
Steve

Thank you :grinning:

@Philips_Support_N Yes i am. It is almost 1 year since i backed this project! With thousands of promises that apparently none was fulfilled.

Weird that you guys dont have record who already received their unit and who dont.

I believe not only only myself but others in Qatar as well.

@Philips_Support_N @IvoGrijt @IvoGrijt you guys need to talk to each other.

@Philips_Support_N, i know that @ajmalmulla @Wahyu_Hidayat @Nithun_Mathai are all in the same boat.

We do have lists of units not delivered yet, but you are not on it.
We will send a unit from Switzerland on Monday.
You will get your new tracking number next week.
Steve

@Philips_Support_N, I really hope I am on the list next week.


Hey @Philips_Support_N @Philips_Support_N … There seems to be a problem with the package, can you guys check.

You were saying?

!

@IvoGrijt I agree there is some difficulties sending units to Qatar. But you (philips projection) did try and succeed in sending it through the local post office. Then why did you have to send it through UPS which was not tested when you already had a successful way to send it.

Like I said, I’m not in the office with the other guys, I do not know. What I tell you is always what I know. I was as surprised as you to read about UPS, but perhaps they were told it was okay now? :man_shrugging:t4:

@IvoGrijt i was referring to test shipment to Olivier, of which you can see from his post that the shipment has eventually arrived.

Also please do not distance your self from the Philip projection team as you are part of them. Your lack of communication between rest of the team cannot justify your contradicting and misleading replies. You can not say your reply is personal reply as you are carrying Philip’s badge. Otherwise I would not bother to tag you at the first place.

I did not distance myself. I explained to you that contrary to what you implied, I’m not trying to mislead anyone, but that what I tell you is what I personally know. I was not aware of the UPS shipment, that I also truthfully disclosed. So in what way am I distancing myself, when all I’m telling is the truth?

And I did not contradict myself when you’re referring to things I said in the past as if they’re applicable now. What I said was the truth when I said it, the fact that you feel mislead is not my doing according to me. Things keep shifting and changing, and I work with the information I know. The fact that I did not know about the UPS shipment is perhaps my fault as I was busy handling a lot of other tickets, but all I can do is truthfully own that like I did.

@IvoGrijt I know that you have done your best and we are all appreciate that. My only point is that rather then to quickly press reply button, may be best if you can touch base with your team to confirm if the course of action is still the same. After all as you said, you are not sitting with them and the situation is very dynamic.

When I address question to you or rest of the team, I expect an official reply from Philips projection team, not a personal reply especially when dealing with shipment etc. I am sure you can understand my feeling seeing Olivier got his unit (really happy for him), while I am getting reply that still no solution for shipment to Qatar. Worst is that I am not in the missing list for shipment.

Moving on, can you @IvoGrijt or @Philips_Support_N or @Philips_Support_N confirm what is the plan for remaining backers in Qatar?