Shipping to Switzerland

PicoPix Max Shipping & Orders
351

I highly doubt you’ll need to do this if you so much as open the package and put the PPX on and use it for one evening, but just in case: PicoPix Max for sale ? / ! Sellers and buyers meet here

352

Thank you
Stefano

1 Like
353

Sorry @IvoGrijt but I lost track of the status.

Do we need to provide you anything more than our backer ID to get a refund (bill from DHL) ?
If so, where should we upload it / to whom should we send it ?

Thanks

2 Likes
354

ZWEIMWST
Hello Ivo G
I paid the DHL Invoice today: 33.85 CHF
Contribution ID: 19651
ZWEIMWST

1 Like
355

I was going to just compile the list and pass it on to PhilipsNono. But he’ll probably and rightfully so require proof, as the authorities will also want proof that someone paid the VAT, asking us for the VAT we charged. We need to be able to show that when push came to shove you ended up paying it yourselves, to satisfy them that the import duties were indeed paid.

So we will let you know how we will approach this, it will probably be with an email to us at one of the addresses and with the keyword ZWEIMWST in it, coupled with the proof of payment as an attachment.

@Philips_Support_N do you agree?

356

ZWEIMWST
Contribution ID: 18128
Indiego ID: 15710048
ZWEIMWST

1 Like
357

ZWEIMWST

Hi there,

I’ve paid 33.85 CHF today as well.

Contribution ID: 17953

Regards,
BP

1 Like
358

ZWEIMWST
Contribution ID: 13950
Backer ID: 15585869

regards
Danny

1 Like
359

Hi! Just received the text to pay 35 chf. It seems it’s not sure how this is going to be handled in terms of process, shall I just pay in the meantime or wait for PhilipsNoNo to get back?

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360

ZWEIMWST

Hello Ivo G
I paid DHL today : CHF 33.85 CHF
Contribution ID : 18227

ZWEIMWST

1 Like
361

ZWEIMWST

Hello Ivo G
I paid DHL today : CHF 33.85 CHF
Contribution ID : 18716

ZWEIMWST

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362

Yes, please pay the VAT as requested by DHL. You will be reimbursed later. Please follow the instructions in this message: Shipping to Switzerland

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363

Had to pay VAT twice

ZWEIMWST

contribution Id = 14666
backerkitID = 15585388

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364

ZWEIMWST

Hello Team,

I’ve paid 33.85 CHF today as well.

IGG Contribution ID: 19220
Backerkit ID: 15978120

Thanks for the reimbursement and sorry for your mess-up with DHL and customs.
Cheers,
todaymoser

1 Like
365

Hi,
I also just got an SMS from DHL to pay CHF 33.85.

ZWEIMWST
Backerkit-Order-ID: 11586629
Indiegogo-ID: 17066

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366

ZWEIMWST

Indiegogo contribution 17035

Paid 35.00 CHF

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367

Hello djupsjob and Ivo G,
Do I need to send a screenshot of my DHL payment to you?
Thx for helping us:)

From: TomT2 - Contribution ID : 18227

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368

ZWEIMWST
Hello dear Philips helpers, where can I send you proof of paying taxes a second time to DHL so you can reimburse it ? Best regards
IG backer # 3744

1 Like
369

Ciao @IvoGrijt,
thanks for your suggestion.

My PicoPix arrived on Friday,
I tried it on the weekend but now I’m used to the other one I bought so I decided to sell it.

It seems right to give priority to users who have followed the cowdfunding so I will put an announcement on the post that you recommended.

Stefano

1 Like
370

Sorry to hear you are selling it, and glad to hear you’re advertising it on our forum first.
Don’t forget to #ZWEIMWST if you’ve had to pay the VAT again via DHL.