i see 15585282 15585283 15585285 15585286…
but why 15585284 is skipped?
What could be the reason of my ID being skipped?
I have filled in the backerkit survey and it says “Your address has been locked” on backerkit
no. you are inside. please use the search button
3 Likes
You just happened to fill in the backerkit survey around the same time as the ID’s you mentioned, whilst your Indiegogo ID could be 12,XXX - the ID’s you mentioned could have an Indiegogo ID of 9,XXX which is what Screeneo are basing their shipments off.
I can’t see my Backerkit ID 16710250 in this list. Is that mean that I have to wait longer as it is higher numbers?
My number is gone? What is happening? On the list previously uploaded, my number (15586972) was there, why is it gone?
Hey Mike, they mentioned that in the next 48 hours the list might change. This is due to the actual units they will be able to send after successful QC and shipping arrangement. They were clear about that and this list should be treated as a forecast!
1 Like
I found my number by sorting the IDs and scrolling manually as the search button doesn’t work. How long should the shipping take for this flight given that lockdown measures are slowly being lifted? Thanks
Great news !
So the rest of the backers from israel would.be included in the next batch ?
2 Likes
This is the milion dollar question! Give it a
2-3 weeks minimum.
Cool, I was in the 200 added, praying was actually a good idea 
Can’t wait to receive it now
1 Like
Any news for Iceland?
Keep up the good work!
1 Like
15583951 still not on the list 
looks like I have to wait a bit longer to win the PPM lottery. Figure end of May beginning of June based on 16xxx backer number in Canada.
Hello,
Got notified by Backerkit that my PPM was ready to ship. It is stated that it may take up to 2 days for tracking number to provide an update.
Now, 13 days has passed and there are still no updates.
Tried getting updates from screeneo support mail but the up to 3 days response time has surpassed. No answers.
What is happening? For me, the DHL update just means that a parcel has been registered, not physically picked up.
1 Like
Exact same status for me for shipment to Dubai. “Shipment information received” on April 23, 23:44 Local time. After that no progress till now. I called DHL and they said the same thing - just a shipment has been registered not physically picked up.
Notifying DHL must be one of the last steps after production. When a delay occurs this must have an explanation. Screeneo and DHL, neither party benefits of the noise like these complaints. They should have an explanation, and have informed us before we start to complaining.
Screeneo… Someone answer please. BackerID 5393
A little explainer as to how the shipping of the projectors actually works:
These packages in a shipment have been handed over to the forwarder Philips Projection uses in Hong Kong, who creates the tracking labels with DHL and prints them out so they can label each and every one of the boxes.
As soon as they have the labels on the boxes, they send the list to PhilipsNono. As soon as the packages are about to ship, he uploads the Tracking labels to Backerkit. As soon as that happens you get notified. Now all you have to keep doing is being patient. Things don’t always proceed as fast as you may have been used to pre_Covid19, it has taken other shipments of these up to 4 weeks to actually arrive, 3 of which went without any change in the tracking situation.
DHL will always give the standard answer “only created but not actually picked up” because technically that’s the case: they don’t have the packages in their distribution hubs, so these packages won’t show as being in their process flow. The forwarder booked a flight to get the packages to the hubs, and got them on the plane. Their overseas counterparts now have to get them through customs and then to the DHL hub. Only then will DHL scan the packages into their system and consider them in their possession, and will the tracking information update.
Please be patient just a little longer.
16 Likes
Same here, seems to be the case for Norway and Switzerland. Hope they get it going pretty soon.
That is the exact same tracking information I’m having…
Hi philipsNono,
I’m still not on the list even after updating it and adding another 200 people
.Please check again that I will not miss the upcoming flight
Backer_id 15588956
Tnx again
Vigo Logistics does also appear for me. Status has not changed since the 10th of April