Individual status update requests

Excuse me,I would like to know why I didn’t got any update about my projector. no shipping information from DHL/UPS. I just keep waiting. Am I miss something I have to do first?
My Contribution ID is: 10674
Contribution Date:September 20, 2019

I will be happy if I can receive any reply.

1 Like

Have you received an email from the address no-reply@s.backerkit.com with the subject “Response Needed – Get your reward for Philips PicoPix Max - 1080p Full HD Pico Projector”? The message contains a link to a survey, which you need to fill in. If you already have done that, there’s nothing else to do than to wait for a shipping confirmation mail. If you haven’t filled in the survey, you need to do that before anything happens.

Hi I’m backer no 5728 or similar from Hungary. I m patient, but I would like to know the expected shipping week. Thanks

Hi,

My Contribution ID

20046

Is it shipped now or not ?

Greets

My backup kit ID is 11587716.
indiego distribution ID 8627
This is Korea.
I understand that some Koreans received DHL invoice numbers yesterday.
But I didn’t get it. Am I not receiving it?
Please check.

hello my indiegogo contribution id is 10542 in France can you tell me if i’m in the next ship please?

Hello!

What is the latest for shipments to Sweden? I have backer id 15585281, is it possible to know if I am close to getting a tracking number?

Have a nice weekend!

Individual status update requests

Hello,

Contribution ID : 14227
Contribution Date : October 3, 2019

Could you please let me know what is the status of my order? What is the latest for shipments to France?

Have a nice weekend,
Clara

@PhilipsNono I’d really appreciate any update on when ID 11585932 is expected to be shipped

Hi,

My Indegogo Contribution ID is 16039.

Is it possible to comment when will I receive my kit?

Thanks

Hi waiting from oktober 2019. A delay is a pity. But what’s shameful is no updates and no replies to several requests!
My ID 11766 Belgium
Please reply for once and estimate date of delivery.
Thx

Hi my backer number is 11131, when is the shipment due? UK

My Backer number is 11131, I am in the UK, when will you be delivering?

Thanks
M

Hi @Philips_Support_N @IvoGrijt ,

I saw earlier in the thread that there is a batch ready to be shipped to Sweden. Checking the excel sheet wtih Backer IDs, I didn’t see mine and I live in Stockholm. Backerkit ID 15588472.

Could you let me know the status of the shipment?
Many thanks!

Can you please check if I am I the list ID 16710250
As you said in the last one was not I just want to know if I am in this last

Thank you

Hello, Can you please contact me to confirm when my unit will be shipped if it hasn’t already please? backer 17252. Totally appreciate that you couldn’t be delivering this under more challenging global conditions - I’m just seeking urgent clarity please.

Can I have any clue when will the shipment to Thailand be? I’m backer 15586424, contribution ID 13147. Just want to get an idea how long do I have to wait. Thanks!

hey im backer number 12539 on IGG and backerkit order number 11606128 to belgium.
There is absolutely no update about my PPM and i dont see my order in the next batch of shipments.

This forum is huge with so much info. any idea when i’ll get mine?

@shivago:

First of all: Philips do not give individual status updates or plans, as with well over 14.000 backers still to fulfill, they wouldn’t manage to get that or anything else done.

We therefore created a summary thread so nobody has to hunt down information but instead can find it in one convenient spot.

One of the first items in that thread shows you how to find out if your perk is in a published batch list, which would tell you something about your perk’s status if included. Please have a look there and if you don’t find your Backerkit in there then please keep checking back periodically.

Secondly: your Backerkit order number is not what you should be using to find your possible placement in the lists. You should use your Backerkit ID instead.

To properly understand all these ID’s and numbers, please read this explanation by a fellow forum user: Demystifing Numbers (Indiegogo, Backerkit etc.)

Then please check this link: How to find your Backerkit ID

Hello
we are the 26 april 2020 ! i am the 8,188th on BackerKit for Philips PicoPix Max
ordered in OCTOBER 2019 …is it possible to know where my order is? i am from PARIS FRANCE
Hope to have an answer…a positive one .

THANKS